At Motherhood Maternity, we work in a very unique retail business where we are able to spend special time with a Mom2Be. She is about to embark on one of life’s most amazing adventures and she comes to us to share part of this experience. Our “Plus 1” experience means we care about our Moms2Be, we go above and beyond for each customer. We are always looking for the best of the best in industry talent to join our company.
Responsibilities and Duties
What does success look like for a PART TIME KEY HOLDER?
+1 Experience
-Have a passion for people; put our client first! Ensure her shopping experience starts when she walks in the door; treat her like your best friend. Have the same level of passion and excitement for your fellow team members.-Help her understand the value of our product and establish an environment built on customer loyalty that drives repeat business and maximizes sales. -Under the direction of the Store Manager, ensure brand integrity within the four walls of the store; all visual and marketing directives follow Company standards; ensure all promotional sign changes are executed timely, and ensure all transfers, prices changes, damages and/or markdowns are completed within the required timeframe. Always keep the Mom2Be’s shopping experience at top of mind to ensure optimum product presentation on the sales floor. -Build lasting relationships and collaborative partnerships with peers and field leadership partners. -Success is measured by the following KPIs: % LY, % Plan, Client Satisfaction Survey, Client Book, Visual Presentation & Standards, Email Capture, Parents Magazine.
Talent
-Seek out self-development. Everyday strive to learn something new or share a new idea with someone else.-Work with the leaders in your store to continually develop your personal selling skills. Ask for feedback often! -Success is measured by the following KPIs: % LY, % Plan.
Business Acumen
-Build repeat business and maximize traffic by delivering an exceptional client experience. -Maintain an in-depth knowledge of all merchandise in the store including product knowledge, brand information, styling tips, fabrications, and key features and benefits of our product assortment.-Ensure a full understanding and adherence to all Company tools, policies and procedures.-Under the direction of the Store Manager, frequently open and/or close the store and support the stores operations independently during shift. -Success is measured by the following KPIs: % LY, % Plan, ADS, UPT and other business metrics and operational standards.
Qualifications and Skills
-Prior retail management experience required. Specialty or fashion apparel experience preferred. -High school diploma or equivalent required. -Must be comfortable working independently, including working in a single coverage environment.-Flexible schedule required, including the ability to work nights, weekends and holidays. -Understand business metrics.-Excellent time management and organizational skills.-Self-motivated, independent leader.-Ability to be mobile in a store including standing, walking, bending, squatting, kneeling, reaching and/or twisting for up to 8 hours or more per day. -Simple grasping, pushing, pulling, lifting and/or carrying things that weigh up to 40 pounds.
*This is a part-time position
*Qualified candidates please apply in-person. We are located on the lower level of Colonie Center, next to the Shoe Dept.