Safeguarding

We are OPEN

The safety and health of our guests, employees, and community is always our top priority. In compliance with orders and recommendations from the Governor of New York and local health organizations, out of an abundance of caution to keep everyone as safe as possible, Colonie Center will be taking additional safety and sanitization precautions for the well-being of our community.

TEMPORARY HOURS

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Open 10 AM to 11 AM daily for walking.

GOLDEN HOUR

Mondays & Wednesdays from 11am-12pm

Colonie Center is excited to offer Golden Hour, which are recommended hours for vulnerable guests, including senior citizens, expectant mothers and those with underlying health concerns.

7 THINGS WE’RE DOING TO SAFEGUARD YOUR SHOPPING & DINING EXPERIENCE:

  • If you’re currently in a dining area, it may look a little different! Tables and chairs have been removed to abide by takeout-only and social distancing guidelines.
  • NANO-SEPTIC SKINS. The future is here and these products are designed to continuously self-clean. We’ve installed nano-septic skins (made with non-toxic materials) on high-frequency touchpoints.
  • Additionally, our housekeeping team has increased the frequency of sterilization procedures using CDC-recommended products, with an amplified focus on all high-volume touchpoints such as restrooms, dining areas, escalators, elevators, entrance doors, and handrails.
  • The center has installed alcohol-based hand sanitizer dispensers in highly-trafficked areas and walkways for public use.
  • Another change is one you won’t see – it’s in the ceilings and on the roof! We’ve upgraded our HVAC units with MERV-13 air filters designed to effectively absorb airborne germs and droplets. We’ve also increased the frequency of outside air cycling in the Center’s HVAC units (heating, ventilation, and air conditioning systems).
  • We are also temporarily closing restrooms and the Family Lounge several times each day for deep cleaning and sanitization. Thank you for your patience with this!
  • Governor Cuomo has issued an Executive Order requiring all people in New York to wear a mask or a face covering when out in public. Thank you for following these mandates.

CDC RECOMMENDATIONS:

Amid the global spread of the communicable virus, public health officials from the CDC urges everyone to practice healthy habits including:

  • Avoid touching your eyes, nose, and mouth.
  • Cover your cough or sneeze with a tissue, then throw the tissue in the trash.
  • Clean and disinfect frequently touched objects and surfaces using a regular household cleaning spray or wipe.
  • Wash your hands often with soap and water for at least 20 seconds, especially after going to the bathroom; before eating; and after blowing your nose, coughing, or sneezing.
  • If soap and water are not readily available, use a hand sanitizer with at least 60% alcohol. Always wash hands with soap and water if hands are visibly dirty.
  • Cover your mouth and nose with a cloth face cover when around others.
    • You could spread COVID-19 to others even if you do not feel sick.
    • Everyone should wear a cloth face cover when they have to go out in public, for example to the grocery store or to pick up other necessities.
    • Cloth face coverings should not be placed on young children under age 2, anyone who has trouble breathing, or is unconscious, incapacitated or otherwise unable to remove the mask without assistance.
    • The cloth face cover is meant to protect other people in case you are infected.
  • Continue to keep about 6 feet between yourself and others. The cloth face cover is not a substitute for social distancing.
  • Avoid close contact with people who are sick.
  • Stay home from work if you are feeling sick.
  • Make accommodations for your employees to stay/work from home if they or their children are affected.

By following the above protocols, we can all work together to maintain a healthy shopping center environment for our community.

We will continue to monitor the data and recommendations from CDC, WHO (World Health Organization) and ICSC, and update our practices as needed.

DISCLAIMER: Colonie Center is providing personal protection equipment (“PPE”) for the convenience of its visitors upon request. Such PPE may include gloves and NON-MEDICAL GRADE face masks. The PPE has NOT been approved by the Food and Drug Administration (FDA) as suitable for preventing the spread of any disease. Accordingly, the PPE is NOT a replacement or substitute for N95 masks, medical gloves, or other medical equipment, and should NOT be used (1) by medical personnel or first responders; (2) in any surgical setting; (3) in any setting where exposure to liquids, bodily fluids, or other hazardous materials may occur; (4) in a clinical setting where the infection risk level through inhalation exposure is high, or (5) in the presence of a high intensity heat source or flammable gas. The PPE is NOT intended to provide liquid barrier protection. Colonie Center offers no warranties, either express or implied, that the PPE prevents infection or the transmission of any viruses or communicable diseases, including, but not limited to COVID-19, or is otherwise suitable for a particular purpose. Visitors use the PPE at their own risk and assume all risks associated therewith.